Investor Grievance Redressal
SBR Prosperity Compass LLP
AMFI Registered Mutual Fund Distributor | ARN – 305600
Our Commitment
At The Prudent Investor, we are committed to providing the highest standard of service to our investors. In the event of any grievance or complaint, we have a robust redressal mechanism in place to ensure prompt and fair resolution.
How to Lodge a Complaint
Investors can register their grievances through any of the following channels:
1. Direct Contact
Email: support@theprudentinvestor.in
We will acknowledge your complaint within 2 business days and endeavour to resolve it within 30 days.
2. SEBI SCORES Portal
Investors can also register complaints on SEBI’s centralized complaint redressal system:
https://scores.sebi.gov.in
SEBI Toll Free: 1800 266 7575 / 1800 22 7575
3. AMFI
https://www.amfiindia.com
Toll Free: 1800-270-7000
4. Online Dispute Resolution (ODR)
As per SEBI guidelines, investors can also use the ODR portal for resolution of disputes:
https://smartodr.in
Escalation Matrix
| Level | Contact | Timeline |
|---|---|---|
| Level 1 | support@theprudentinvestor.in | Within 30 days |
| Level 2 | SEBI SCORES: scores.sebi.gov.in | As per SEBI guidelines |
Important Links
Mutual fund investments are subject to market risks. Please read the scheme information and other related documents carefully before investing.